With the opportunity unleashed by the digital revolution, it has never been easier to deliver effective government services, and at the same time it has never been more difficult. Expectations have risen to unprecedented levels, as citizens have come to expect the same level of customer experience they encounter when they bank, shop, or communicate. The explosion of touch-points has changed how citizens wish to engage, and the flood of information is impacting the ability to engage them in meaningful ways.
Founder of Lima Consulting Group, Paul Lima, will be speaking at the GTCE Summit & Adobe Partner Showcase on June 7 in Ottawa, ON about Digital Transformation:
Getting Smart vs Getting Return: Understanding how Government fares in the Digital Transformation Maturity Model
Join Lima Consulting Group at the GTEC Summit 2016 (Shaw Centre, 55 Colonel By Drive, Ottawa, ON) to learn more about our Digital Transformation Model.
Please register for the summit here.