September 12, 2025 — Lima Consulting Group (LCG) today announced the appointment of Ted Franz as Enterprise Sales Director, reinforcing the company’s commitment to expanding client partnerships and increasing the firm’s capacity to help change agents create the customer experiences of the future.
With his multinational track record in helping clients select and deploy cutting-edge innovations across telecommunications, software, and artificial intelligence, Ted brings deep experience and a global perspective to LCG. He has held leadership and senior roles at renowned organizations including Infobip, Tata Communications, and Ribbon Communications.
At Master of Code Global, Ted excelled as VP of Strategic Partnerships, crafting alliances that accelerated expansion across key markets. Earlier, at Infobip, he advanced adoption of Communications Platform as a Service (CPaaS) across North America, playing a critical role in scaling product adoption and strengthening client engagement.
Ted holds a bachelor’s in economics from Rutgers University, and two MBAs — one in International Business from Vienna University of Economics and Business (WU), and one in Information Technology from the Darla Moore School of Business, University of South Carolina.
At LCG, Ted will drive efforts to refine our sales approach, deepen client relationships, and expand market reach, particularly in emerging verticals. His appointment reflects LCG’s commitment to leadership with both strategic vision and operational excellence.
“ My goal is to strengthen our sales strategy, expand client partnerships, and help organizations unlock greater value by applying innovation and using data to truly enhance the lives of people.” said Ted Franz, Enterprise Sales Director at LCG. “I’m excited to join LCG and collaborate with such a talented and well-regarded team. No one is better positioned across the Americas to advise change agents seeking to harness AI and CX innovations to deliver winning customer experiences.”
In welcoming Ted, Paul Lima, Managing Partner of LCG, remarked: “Bringing Ted on board reflects our commitment to widening our leadership position as the systems integrator of choice for the world’s leading CX orchestration platforms. As a proven leader, Ted will play a pivotal role in scaling our sales and marketing organization, by leveraging his unique expertise in CX, Rich Communications, AI, and software to help enterprises deliver truly transformative customer experiences.”
We invite our clients, partners, and colleagues to join us in welcoming Ted to the LCG team.
