A Financial Giant's Journey to Personalization at Scale

How We Propelled a Global Finance Leader's Customer Experience to New Heights at Adobe CEC

Accelerating Digital Relevancy

Lima Success Stories: Tyson Foods

Lima Success Stories: Tyson Foods

How Tyson Foods leveraged our Digital Transformation Model at a time when their customer's needed them most

LCG Success Stories: Carrefour

Real-time personalization for over 20 million retail customers
to scale loyalty​ 

LCG Success Stories: Cogna

How Brazil’s largest education group turned data into knowledge​​

The Role of data in transforming customer experiences

Interview with Kirk Martene

How To Lead a Financial Transformation Initiative

Switch your mindset to see financial transformation as if finance were a profit center. 

Lima Consulting Group and Tyson Foods

Embracing the Power of Omnichannel Experience at The eCommerce, Marketing, & Digital Transformation Conference For Food & Beverage in La Jolla, CA 

Our Partners

World-Class Quality
Without the Big-4 Price

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Scale

Accelerate growth by standardizing then scaling digital experiences

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Leverage Data

Use customer insights to gain competitive advantage

Lima Consulting Group

Innovate

Differentiate through digital innovations and business models

Lima Consulting Group

Standardize

Document then digitize winning customer experiences

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Visionary Engineering balanced with reality

LCG consultants combine vision with execution through digital best practices to guide your organization towards a prosperous digital future.

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Creating the Digital Future

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Strategy

Build the right roadmaps for the strategy, people, processes, and platforms over a 3-5-year horizon

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Business Model Innovation

Define the Digital Strategy and Business Models

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Operating Models

Adopting a Data-Driven Operating Model

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Build the Business Case

Secure funding to move beyond department level projects to enterprise-wide Digital Transformation

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Platforming

Operationalize Digital Innovations, MarTech and AdTech

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Implement & Integrate Technology

Rapidly deploy Digital Marketing Clouds and integrate your MarTech stack

Tech Stack Road-mapping

Accelerate growth by scaling and standardizing digital experiences

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Digital Transformation

Optimize your digital projects into a holistic program.

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Digital Analytics

Organizations that unlock their data outperform those that don’t.

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From the Blog

Sep 10, 2025

Lima Consulting Group Appoints Ted Franz as Enterprise Sales Director 

September 12, 2025 — Lima Consulting Group (LCG) today announced the appointment of Ted Franz as Enterprise Sales Director, reinforcing the company’s commitment to expanding client partnerships and increasing the firm’s capacity to help change agents create the customer experiences of the future.  With his multinational track record in helping clients select and deploy cutting-edge […]
Read More
Jul 29, 2025

TikTok Is to Gen Z What TV Was to Boomers   

4 Features That Show How Smart Brands Are Adapting to the Medium  By Paul Lima, founder of Lima Consulting Group “The medium is the message.”  — Marshall McLuhan, media philosopher, 1964  McLuhan’s axiom is a principle that explains that media has the power to shape how we think, communicate and make decisions.  While he was […]
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Jan 30, 2025

The Top 3 Trends Customer Experience Leaders Need to Prepare for in Their 2025 Plan 

By Paul Lima If you’re responsible for customer experience at a firm, large or small, it’s stressful to put together the annual plan.  Uncertainty, new regulatory frameworks, changing customer demographics, exponential acceleration of innovation, growing data volumes, fragmented infrastructure and changing customer expectations all have to be factored in your planning.    And if that weren’t […]
Read More
Sep 10, 2025

Lima Consulting Group Appoints Ted Franz as Enterprise Sales Director 

September 12, 2025 — Lima Consulting Group (LCG) today announced the appointment of Ted Franz as Enterprise Sales Director, reinforcing the company’s commitment to expanding client partnerships and increasing the firm’s capacity to help change agents create the customer experiences of the future.  With his multinational track record in helping clients select and deploy cutting-edge […]
Read More
Jul 29, 2025

TikTok Is to Gen Z What TV Was to Boomers   

4 Features That Show How Smart Brands Are Adapting to the Medium  By Paul Lima, founder of Lima Consulting Group “The medium is the message.”  — Marshall McLuhan, media philosopher, 1964  McLuhan’s axiom is a principle that explains that media has the power to shape how we think, communicate and make decisions.  While he was […]
Read More
Jan 30, 2025

The Top 3 Trends Customer Experience Leaders Need to Prepare for in Their 2025 Plan 

By Paul Lima If you’re responsible for customer experience at a firm, large or small, it’s stressful to put together the annual plan.  Uncertainty, new regulatory frameworks, changing customer demographics, exponential acceleration of innovation, growing data volumes, fragmented infrastructure and changing customer expectations all have to be factored in your planning.    And if that weren’t […]
Read More

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