If you looking to generate engaging digital experiences but are unsure where to begin, leveraging the knowledge within your organization is a good starting point. However, information is typically dispersed across the company in silos. Different business units often have their own vernacular. Design thinking provides a common language. It’s a customer-centric approach to problem solving that is both creative and practical.
Industry leaders use Design Thinking methodology to work with cross-functional and multidisciplinary teams to create innovative customer journeys. Learn how in our recorded webinar.
Download the webinar below, Optimize Customer Experiences with Design Thinking, to learn:
- When you should use design thinking
- How to successfully lead a remote workshop
- How to document winning customer journeys
- How to map desired experiences in Signavio for builders