Customer experience is the key to driving growth, loyalty, and innovation in the digital age. It is the way many organizations choose to differentiate and for those who get it right, it is a sustainable, competitive advantage.

The data, platforms and skills needed to win are constantly evolving. And so is your organization’s needs to keep up with the exponentially accelerating pace of change. But how do you break the inertia, align your stakeholders, and execute a comprehensive, multi-disciplinary, and enterprise-wide strategy that delivers measurable business outcomes?

That's where the LCG Customer Experience (CX) Accelerator comes in.