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Five Brands That Are Setting The Bar For Customer Experience Innovation

​ Companies that make life easier for their customers are rewarded with more than a one-time sale. Stimulated by sensationalism, social media trends and a generational force that is changing how brands earn loyalty and trust, consumers have become more critical and cynical. It is especially crucial for companies to cultivate their brand loyalists nowadays …

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LCG Now Featured on KD Nuggets

LCG is now featured on KD Nuggets online list of data mining and consulting companies. KD Nuggests is top community resource for analytics, data mining, data science software, companies, data, jobs, education, and news. To see LCG’s posting and learn more about the resources the website provides, visit the link HERE.

Leading Travel Ecommerce Sites Struggle with Digital Marketing Data Quality, According to New Research

— Online travel agencies are leading the charge while airlines lag behind — OREM, Utah, April 15, 2014 /PRNewswire/ — In the second installment of The Return on Marketing Technology research series, Lima Consulting Group  and ObservePoint conducted extensive research on the top 140 global travel websites to get a granular look at their digital marketing technology deployments. The research …

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Will You Be There?

  Looking for us? We’ll be on the road throughout the entire year at some of the most relevant Digital Marketing events in the Americas. Look for us at Agility 2014! We’ll be on stage on Thursday, February 6th at 3:40PM during the break out session presenting how one of the worlds largest call centers …

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Congratulations to Our Partner BrightTag for Acquiring $27 Million in Funding Led By Yahoo! JAPAN

BrightTag Adds $27 Million in Funding, Announces Patent, Signs Agreement to Help Yahoo! JAPAN Launch the First Real-Time, Cross-Channel Data Management Platform November 15, 2013 Global marketing technology leader provides newly patented product to world’s 10th largest Internet company to help marketers collect, connect and take smarter action on big data in their campaigns   CHICAGO …

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